Our ultimate website service package, the eCommerce Admin – Monthly – Full Support, means that you get full website maintenance and support. You do not have to touch your website!
Yes! This means that when you take the eCommerce Admin – Monthly – Full Support, every aspect of your online store is taken care of, even processing orders!
- Ongoing Site Maintenance
We make sure your website is always running smoothly.
- Seasonal Enhancements
Updates to your website look and/or offers throughout the year so that you don’t lose out on any opportunities.
- Enhancements & Bug Fixes
Always improving things under the hood and making sure the website is up and running without any errors.
- Website Software Updates
Website is always up to date to make sure it has the latest security patches, bug fixes, new functionality, etc.
- Monitoring/Improving Website Speed
Making the website as fast as possible, with fast loading times, even with hundreds of products and large images and files.
- Site Backup
Ensuring the website is regularly backed up (usually every hour) so that, in the unlikely event of something going wrong, the site can be back in no time without loss of data.
- Developing New Content
Whenever you want to add anything to the website, from blog posts to new functionality, you just let us know.
- SEO Monitoring/Improvements
The website will always be optimised to ensure all search engines find it and rank it higher in organic search results.
- Design Updates & Fixes
Tweaking and improving the look and feel of the website, always making it more appealing to your store visitors and making sure it converts more of them into sales.
- Weekly Web Analytics Reporting
We gather all the data from the website and send you a weekly report that makes sense so that you can improve your business.
- Product Updates
Keeping products fresh with updated pricing, images, and descriptions, as well as adding new products and removing ones no longer needed.
- Order Processing (Bonus Service)
When orders come in, we take care of communicating the orders to your suppliers, updating order status, and handling any other order processes you may need help with.